Visual improvements for inclusion of groups in DAMM services

Use of a standardized component for adding and editing groups in the DAMM service settings, on the system monitor, in the WebApp.

Visual optimization for selection of stations in terminals and call groups

Various improvements in the visual presentation of the component for selecting stations assigned to terminals and call groups in WebApp.

Optimization in receiving messages from IMW service

In some messages received from the IMW service (Motorola location service), part of the content of these messages was not being interpreted. The system now handles and interprets this content.

Update of the integration layer with MovePTT application

Support for GPS, radio check and call alert functionalities for the MovePTT integration service, compatible with these functionalities in the MovePTT app released in the AppStore and PlayStore stores.

O post Release 4.10.2 apareceu primeiro em REMOTATEC®.

Improvement in the presentation of historical data of users and terminals

Improvement in obtaining and presenting historical data from users and terminals has been implemented, causing the system to display the data according to the time the historical record was stored in the system.

Approval of the TETRA PEI protocol for TMOs

Homologation of the TETRA PEI (Peripheral Equipment Interface) protocol for TMO (Trunked Mode Operation) in the Remotatec Gateway.

Validation of behavior and receipt of GPS data using Motorola IMW service for P25 terminals.

Validation of the behavior and receipt of GPS location data on P25 radios from the use of the Motorola IMW (Intelligent Middleware) service. Added additional logging to facilitate future diagnostics.

O post Release 4.10.1 apareceu primeiro em REMOTATEC®.

Support for voice communications during emergency calls in Hytera XPT groups

The TXROIP system has received an adjustment that allows it to receive voice communications made while a radio/terminal is in emergency mode.

Internal enhancement to Hytera XPT data functions

To avoid possible system inconsistencies when performing data functions on radios/terminals that are switched off or outside the radio frequency coverage area, the Hytera integration service has undergone some improvements to these processes.

O post Release 4.9.2 apareceu primeiro em REMOTATEC®.

Recebimento de chamadas no centro de comunicações da polícia

O centro de comunicações recebe chamadas telefônicas diretamente da população. Os operadores de comunicações recebem treinamento para lidar com chamadas de emergência e garantir a segurança da população.

Triagem de chamadas

Os operadores de comunicações fazem a triagem das chamadas recebidas, determinando a natureza da solicitação e a equipe de policiais adequada para lidar com a situação. Por exemplo, se uma chamada estiver relacionada a um assalto, os operadores encaminham a chamada para a equipe de policiais especializada.

Encaminhamento de chamadas

Os operadores de comunicações encaminham as chamadas para os policiais adequados uma vez que determinam a natureza da solicitação. Eles também podem encaminhar informações adicionais, como endereços e descrições, para garantir que as equipes possam lidar com a situação da melhor maneira possível.

Coordenação de equipes

O centro de comunicações é responsável por coordenar as atividades das equipes policiais, fornecendo-lhes informações em tempo real sobre situações em andamento. Por exemplo, se uma equipe estiver investigando um crime, o centro de comunicações pode fornecer informações adicionais, como descrições de suspeitos ou informações sobre veículos suspeitos.

Monitoramento de rádio

O centro de comunicações monitora as comunicações via rádio dos policiais, garantindo que ele compartilhe todas as informações de forma eficiente entre as equipes. Isso também permite que o centro de comunicações interaja com as equipes policiais, fornecendo-lhes informações adicionais ou instruções em tempo real.

Registro de informações

O centro de comunicações registra todas as informações recebidas em sistemas informatizados para fins de análise e estatísticas. Isso permite que os policiais tenham acesso a informações importantes sobre crimes e incidentes passados, o que pode ajudar a prevenir futuros incidentes. Além disso, o registro de informações desempenha um papel importante para fins de investigação. Isso ocorre pois permite que as autoridades reconstruam eventos passados, possibilitando determinar o que aconteceu e as razões por trás desses acontecimentos.

Atualização de informações

O centro de comunicações mantém as informações atualizadas, incluindo informações sobre situações de emergência, rotas de viagem e informações sobre equipes policiais. Isso permite que o centro de comunicações responda de forma rápida e eficiente às chamadas de emergência e coordene as atividades das equipes policiais.

Em resumo, o centro de comunicações de uma polícia militar desempenha um papel crucial na operação policial. Além disso, ele assegura a coordenação eficiente das equipes policiais e a resposta rápida diante de situações de emergência. Os operadores de comunicações recebem treinamento para lidar com situações críticas e garantir a segurança da população.

Além disso, destaca-se a importância de ter um sistema integrado de comunicação que se comunique com diversas tecnologias e protocolos. Ter um sistema e software único, que integre funcionalidades essenciais como rádio, telefonia, mensagens de texto, registro de mensagens e localização em tempo real, é vital para uma operação policial bem-sucedida e segura.

Conheça o trabalho da Polícia

Para conhecer um pouco mais de perto o trabalho das polícias, recomendamos visitar os sites e redes sociais de cada corporação. Como sugestão, deixamos aqui o link para o canal da Polícia Militar de Santa Catarina e a do Paraná, que servem como uma amostra do serviço primoroso que as polícias prestam em todo território brasileiro.

O post Centro de comunicações da polícia: como funciona? apareceu primeiro em REMOTATEC®.

ICOM repeater monitoring

The ICOM integration service has gained the ability to monitor alarms issued by ICOM repeaters. It is possible to define the query interval and the severity of the alarms that will trigger system actions when they occur.

Along with the system upgrade, a service of installation and configuration of a customized dashboard for visualization of this data in Grafana can be offered.

DVSI device selection in NXDN and ICOM integration services

For environments where it is necessary to run both NXDN and ICOM integration services, an improvement has been made to the system that allows the selection of which DVSI vocoder will be used to encode and decode audio by each of the services.

USB-3003 devices generate one option in the selection list, while USB-3012 devices generate four options in the selection list.

Editing and viewing fences and landmarks in the WebApp

The visualization of fences and landmarks on the map is a very useful feature of the TXROIP Console, which allows the operator to visualize the different regions of interest to those using the system on the application map, as well as being able to receive alerts when certain terminals enter or leave the fences.

As of version 4.10, the creation and editing of fences and landmarks is done in the WebApp, by administrative users. The visualization of fences and landmarks remains as usual in the Console.

In addition, on all pages of the WebApp map module it is possible to view fences and landmarks.

O post Release 4.10 apareceu primeiro em REMOTATEC®.

Improved presentation of user information in reports

Treatment has been carried out to present the user's surname or full name (in this order), according to their registration, in reports and lists that contain this information. With this improvement, the system no longer displays the unknown user information at some specific times.

Improvement in the icon to mute INTERCOM conversations

For better usability of the system, the icon that is displayed in the actions of muting INTERCOM conversations has been changed, making the purpose of the button clearer.

Optimization of execution in environments with Hytera and MovePTT integration services running together.

Automatic conflict resolution identified in environments that had Hytera and MovePTT integration services running together, no longer requiring manual intervention to correct the inconsistency in new installations.

Optimization in transmission operation in Hytera XPT groups

In some situations, the system was performing less than optimal in transmission operations on Hytera XPT groups. The performance improvement allows transmissions to run more smoothly.

O post Release 4.9.1 apareceu primeiro em REMOTATEC®.

TRBOnet

The TXROIP System has gained a new microservice to allow integration to TRBONet Systems and thus communicate with MOTOTRBO radios.

The entire set of dispatch functionalities of the TXROIP System is available for this radio protocol.

Hytera

The Hytera Integration Microservice has been expanded to allow the TXROIP System to connect to Hytera repeaters configured in XPT (Extended Pseudo Trunking) mode.

The voice communication groups defined in the radio infrastructure can be configured also in the TXROIP System, which also supports the following data operations: GPS; radio check; STUN and revive; call alert; remote monitoring; text messaging.

DAMM

The DAMM infrastructure integration service now supports GPS (coming from the Tetraflex app and Tetra radios), as well as individual and group text messages (using Tetraflex app, Tetra radios and DMR radios).

MovePTT

The MovePTT app has received some new features. In the integration service with the MovePTT platform, the TXROIP system now receives GPS data, receives emergency mode notifications, performs radio check (check if user is online), and receives and sends call to everyone.

INTERCOM on WebApp

The WebApp now allows receiving and sending real-time voice communications between TXROIP System users. The text messaging and INTERCOM functionalities are accessible through the same communication component. It is possible to send and receive INTERCOMs sent to all users of the system (broadcast), as well as to make individualized communications. The communications sent are recorded in the conversation history for later replay.

Location history in WebApp

It is now possible to query the history of locations registered in the system through the WebApp. Several filters can be applied to find the records and identify where the terminals were at a given point in the timeline.

Improvements in scheduling phone contact statuses

The scheduling functionality for changing the status of telephone contacts has undergone a redesign to improve its usability, unifying the internal logics for executing schedules and also centralizing the point where schedules are registered in the WebApp.

O post Release 4.9 apareceu primeiro em REMOTATEC®.

Operation of bridge groups in the console

Among the new features of the new version, we highlight the operation of Bridge groups in the Console. It is now possible to operate TXROIP Bridge Service groups as if it were a dispatch station like any other. The participants that are added to the group will be available in the Console transparently for the operator, making the operation of the system even more intuitive and easy.

Voice integration with DAMM repeaters

From version 4.8, the TXROIP system can connect to repeaters from the manufacturer DAMM and perform voice communications in TETRA and DMR protocols. With this, users of our system will have even more communication options and will be able to connect with other systems in an even easier way.

O post Release 4.8 apareceu primeiro em REMOTATEC®.

Localization through Motorola IMW service

The system now obtains terminal location data through the Motorola IMW (Intelligent Middleware) Service, allowing access to the location of P25 terminals in trunked systems.

Real-time terminal location

It is possible to view the location of terminals in real time through the WebApp, as an alternative to using this functionality in TXROIP Radar.

USB handset

To facilitate system operation, especially in combined radio and telephone dispatch operation scenarios, TXROIP consoles now support the USB Handset accessory.

MovePTT

The first test version of MovePTT, an application developed by Remotatec (for Android and iOS smartphones) for real-time voice communication, is integrated and operational in the TXROIP System.

O post Release 4.6 apareceu primeiro em REMOTATEC®.

When we talk about telecommunications networks, there is a great deal of debate as to whether LMR networks should be replaced by LTE technology. At first glance, it is easy to see the advances and advantages of an LTE network. However, when it comes to mission-critical enterprises, the subject is complex and requires a deeper analysis.

Just to clarify, LMR (Land Mobile Radio) is basically a professional radio communication system, where PTT (Push-to-talk) is used through digital and/or analog radios. LTE (Long Term Evolution) is our 4G. A communication standard for mobile technology and the infrastructure used for broadband distribution.

An LTE network has an advantage over LMR when it comes to data transfer. Perhaps this is the main reason for the interest in 4G in business communications. In this day and age, data transfer is vital for business productivity and agility.

No entanto, apesar da vantagem do LTE em distribuir dados, muitas empresas continuam investindo na ampliação e no aperfeiçoamento de suas redes LMR. Por quê? Para entender melhor este movimento, é preciso compreender a real necessidade das empresas e instituições que atuam com missão crítica.

Critical Mission

A mission-critical enterprise is one that provides services where downtime or data loss can cause financial and social problems.

Imagine a bank having its system down for hours, the police losing communications with vehicles in the field, or a fallen tower interrupting power distribution in a neighborhood. The damage from the paralization would be high and even vital to society.

This is why mission-critical companies cannot afford to have their communications interrupted or even unstable. A critical communication system is essential even for the safety of your agents and employees.

Too many frequencies, not enough stability

The instability of LTE networks is precisely one of the reasons that mission-critical enterprises are looking to LMR for a solution. This low stability happens because the LTE network operates on many shared frequencies. It is not uncommon to see 4G signal changes from one day to the next, even if we are in the same location.

Unlike LTE, an LMR network uses only one frequency in its communication system, delivering much more stable and reliable communication.

High costs

The output power of an LTE site is typically lower and the throughput speed is higher. Therefore, an LTE network requires more sites to provide the same amount of coverage expected from radio systems. Obviously, the cost to install these sites is much higher, causing mission-critical enterprises to opt for LMR.

The site density required for an LTE network (gray) is higher for the same coverage as an LMR network (green).

The evolution of the LMR

As we saw earlier, the need for data transmission has made the interest of mission-critical enterprises turn to LTE. However, with digital technology, an LMR network offers great solutions for data transmission, ensuring greater productivity for businesses.

Esta evolução do LMR é outro indício de que as empresas reconhecem o seu valor e continuam investindo em novas soluções e aprimoramento.

Interoperability is the solution

Those who advocate the end of the MRL err in not observing the movement of companies in recent years. More and more, the market has adopted the best of each technology, using them for specific situations. In addition, new solutions are emerging integrating the technologies, such as PoC (PTT Over Cellular) that allows the use of PTT communication in a 4G network.

Rather than advocating just one solution, the smart thing to do is to take the advantages each offers and apply them in the best way possible. Businesses and mission-critical agencies realize the utility of LTE, but understand that LMR is what they need to do their daily work and keep themselves and the public safe.

The big challenge now is interoperability, that is, to interoperate these technologies into a single communication and management system. For this reason, companies are increasingly investing in systems such as  TXRoIP to integrate and manage all communication.

O post O LTE substituirá o LMR? apareceu primeiro em REMOTATEC®.